Help Center
Customer Support
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Email
support@plum.store
Response within 24h
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Live Chat
Available Mon–Fri
9am – 6pm EST
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Phone
+1 (800) PLM-RIDE
Mon–Fri, 9am–6pm
Frequently Asked
How long is delivery?
Most orders arrive within 3–7 business days depending on your location.
Do you offer returns?
Yes! We offer a 30-day no-questions-asked return policy on all products.
Is assembly required?
Scooters arrive 95% assembled. Minor setup takes about 10 minutes.
What warranty do I get?
All scooters come with a minimum 1-year manufacturer warranty.